Overview
Why Informe?
Human-like conversation, auto-learning, and real-time quality management combined
Human-like interaction
Conversation experience that sounds like a real person, listening, speaking, and waiting for a response.
Dynamic data auto-training
When your website or documents change, it automatically learns the latest information and guides on it right away—no extra work required.
Automated pre-testing and real-time quality monitoring
From pre-deployment testing to real-time call quality monitoring, we continuously manage and maintain stable consulting quality.
The new standard for AI consulting
Get started with Informe Agent.
Human-like, natural voice
Using our own TTS model and voice interaction engine, we provide calls with human-like quality and short silence periods.
Short response latency keeps questions and answers flowing naturally.
Delivers voice quality with lively emotion and intonation, free of any robotic sound.
Experience a human-like conversational flow that doesn't break even when both speak at once.
Agent collaborating with the consultation team
Consultation experience that seamlessly connects AI and humans
Transfer the call seamlessly from AI to the consultation agent without interruption.
Share consultation content and customer information, and seamlessly handle call transfers between consultation agents.
Easy setup and wide customization
Start operations immediately with just a few settings from account creation to chatbot connection.
Design and modify chatbot learning and response methods without code.
Integration with various tools, such as internal DB search and email sending, to manage the response process as a single flow.
Reliable high-quality calls and continuous improvement
Informe is designed to continuously check and improve consultation quality from deployment to operation.
Automated test assuming actual operation environment, checking for errors and exceptions before deployment.
Real-time quality monitoring and response status checking, and immediate response when issues occur.
Easily supplement training for unexpected response situations and apply it from the very next call.
Enterprise-level security and reliability
Stable and secure operation in large-scale environments
Compliance & Security
By meeting various security audits and standards, including GS certification, you can use it with confidence in any environment.
Personal Information Masking
Automatically mask personal information collected during responses to minimize data exposure risk.
Horizontal scaling up to millions of calls
Process large-scale calls without performance degradation even with increased traffic.
On-premise solution support
It is also possible to operate on-premise directly according to security requirements in the customer's internal environment.