From customer service to franchise operations support, Informe connects it all

From store inquiries to franchise consultations and operations support, we automate consultations across your entire brand

Please tell me the hours for the Gangnam Station store. Can I dine in right now?

Bolt Burger Gangnam Station

The Gangnam Station store is currently open. Hours are 10:00–23:00, and with 0 parties waiting you can dine in now. Shall I reserve a table for you in advance?

Reserve a table

Handle repetitive customer inquiries consistently

From hours and location guidance to menu questions and stock checks, Informe handles the customer inquiries that repeat at your stores. It maintains consultations aligned to your brand standards and, when needed, connects to the relevant store.

Store, menu, and product information guidance
Store connection and call distribution
Automated responses outside business hours

Handle repetitive customer
inquiries consistently

How much is the new wagyu burger? Also please tell me the allergy info.

Bolt Burger's newly released wagyu burger is <b>8,000 KRW à la carte / 10,000 KRW for a set</b>. I'll also share the allergy info.Allergy info Wheat, milk, egg, soy, tomatoWith the gluten-free option, the bun can be swapped for a lettuce wrap.

Automate franchisee inquiries
so headquarters can focus on strategy

I'm grilling the spicy wagyu burger per the manual, but the surface keeps burning.

Latest manual v3.2 verified

The manual v3.2 standard is 250°C for 90 seconds, but for new stores insufficient griddle preheating is the likely cause. For the first 30 minutes, try 270°C for 60s → 50s, and only the last 30 seconds at 250°C.

I'd like to watch and follow along—do you have a video?

Wagyu burger griddle video · 04:12

Automate franchisee inquiries so headquarters can focus on strategy

Informe handles guidance on operations manuals, promotion policies, ordering procedures and more, reducing the operations team's workload. Consistent answers aligned to headquarters' standards reduce operational confusion.

Operations manual guidance
Promotion and announcement guidance
Handling ordering and logistics inquiries

Manage consultations across tens or hundreds of stores with a single system

As your store network grows, customer service and operational inquiries become fragmented. Informe centrally manages all brand communications, ensuring every store delivers a consistent standard of service.