From booking to back-office, Informe works alongside your hospital
From repetitive phone inquiries to appointment guidance, Informe automates your hospital operations.
Informe begins caring for patients before they arrive
From the moment a patient books an appointment until they arrive, Informe helps both the hospital and the patient prepare. It reduces waiting and repetitive guidance, making the entire visit smoother.
- Appointment booking and schedule guidance
- Pre-visit information guidance
- Basic insurance and registration inquiries
- Pre-visit reminders
Appointment details
Date Tomorrow, April 10, 2:00 PM Doctor Dr. Kim Hyun-mo, Internal Medicine
Text reminder set
Alert 5 minutes before your turnOn-site, the guidance continues
Patients who arrive at the hospital need guidance on registration, waiting, and visit order all at once. Informe handles these repetitive on-site questions, so patients get lost less and the hospital runs more smoothly.
- Wait-time and status inquiries
- Department and exam-room directions
- Prescription and pharmacy guidance
- Basic billing and payment guidance
Less repetition, more focus on what matters
Dozens of repetitive calls and on-site questions each day make it hard for staff to focus on important work. Informe handles basic guidance and repetitive responses, freeing staff to spend time on what truly matters.
- Automated handling of repetitive calls
- After-hours inquiry handling
- Context-preserving call handoff
- Instant updates when guidance changes
Informe's core technology applied to medical care
Human-like voice interaction
Provides a natural call experience where patients can speak, listen, and wait at ease.
Dynamic data auto-training
Automatically learns from your hospital website and internal documents to guide based on the latest care and operations information.
Automatic multilingual support
Recognizes the patient's language during a call and responds naturally in that language with no extra setup.
Context-preserving call transfer
Only when unavoidable, it hands off to staff naturally while preserving the conversation context.
Elevate your medical care with Informe
