A reliable AI insurance consultation agent
Provide accurate information and stable consultation operations to attract potential customers and improve the quality of insurance consultations.
- ₩100M death + ₩30M cancer coverage
- Same rider for spouse's 3 major illnesses
- 8% non-smoker discount applied
- 3-minute free coverage check
- Complete enrollment with one meeting with a planner
Informe completes the first consultation in insurance planning
Automate the initial consultation to cut wait times, and connect only customers who are ready to sign up to a human agent. Improve both consultation efficiency and conversion rate at once.
- Basic plan guidance based on the customer's situation
- Guidance on insurance products and coverage details
- Premium example guidance
- Confirming intent to enroll and connecting to an agent
- Identity verification
- Contract verification
Auto-debit account change confirmation
Item Deunddeun Whole-Life auto-debit New account OO Bank 3312-12-1234567 Application from July 12, 2026 (upcoming debit date) Receipt sent via Email
From checking policy details to change requests, handled all at once
The moment a customer wants to check or change their policy, it verifies identity, then provides the needed information and runs the change procedure. Simple lookups and repeated requests are handled automatically, cutting consultation wait times.
- Insurance policy information lookup
- Intake of payment, account, and contact changes
- Guidance on coverage changes and additional rider inquiries
Maturity and renewal timing, guided so you never miss it
We proactively deliver the needed guidance ahead of insurance maturity and renewal dates. We confirm whether to keep the coverage and, if changes are needed, smoothly lead into a consultation. This reduces customer churn and keeps policies stable.
- Automatic awareness of maturity & renewal timing
- Advance guidance on whether to keep coverage
- Driving coverage-change consultations
Informe's core technologies applied to insurance consultations
Human-like voice interaction
Responds without interruption to deliver a trustworthy consultation experience.
Advanced RAG-based product & policy-terms responses
Accurately searches and combines insurance products, coverage scope, and policy-terms information to provide consistent guidance.
Context-preserving consultation handoff
When expert intervention such as plan design is needed, it connects while preserving the consultation context.
Automated quality monitoring and response
Manages call quality and records response logs to support the stability and regulatory compliance of insurance consultations.
Start a trustworthy AI insurance consultation
